Please be assured that during the current Covid-19 situation, we are working with the latest government advice around social distancing and the number of operators working at the same time. Due to this, it may be that our orders are dispatched slightly later than usual whilst we work towards the latest government advice.
Thank you for your continued trust in Asgard Jewels.
DELIVERY OPTIONS
Please note: As the coronavirus situation develops the health of our customer and employees is our top priority and respecting social distancing may result in a drop in our packing capacity. Rest assured we are doing everything to make sure you get your order as quickly as we can.
Please note: Your delivery date is unique to the items in your shopping basket. Please check the estimated delivery date specified in your shopping basket before placing your order.
Please note: Due to our stores being temporarily closed we are not offering a click and collect service.
Next day delivery can now take up to 3-6 days for delivery
DELIVERY TIMES
Orders placed on Friday or at the weekend should arrive within 3 – 6 days (excluding Sundays).
Delivery: 9am – 5pm
You will be provided with estimated delivery dates for your order in checkout.
At Asgard Jewels we do everything we can to ensure that your order arrives when you expect it to. You will be provided with estimated delivery dates for your order in checkout.
Please note: Delivery lead times are extended over public holidays. Over public holidays, please refer to the estimated delivery dates provided in checkout.
Below is a guideline to the delivery lead times for our delivery options.
| Order placed | Standard (9am – 5pm) | Next Day (8am – 6pm) |
| Before 3pm Monday to Thursday | 3-6 days (excluding Sundays) | Next day (May take 3 – 6 days) |
| After 3pm Monday to Wednesday | 3-6 days (excluding Sundays) | 2 days (May take 3 – 6 days) |
| After 3pm on Thursday | 3-6 days (excluding Sundays) | Saturday (May take 3 – 6 days) |
| Before 3pm on Friday | 3-6 days (excluding Sundays) | Saturday May take 3 – 6 days |
| After 3pm on Friday | 3-6 days (excluding Sundays) | Tuesday (May take 3 – 6 days) |
| Before 3pm Sunday | 3-6 days (excluding Sundays) | Tuesday (May take 3 – 6 days) |
Please note: Delivery lead times for all delivery options are extended over public holidays. During public holiday periods, please refer to the estimated delivery dates provided in checkout.
DELIVERY ADDRESS
A signature may be required upon delivery. If you are not at the delivery address to sign for the parcel, the couriers will attempt a further two deliveries and subsequently will return the parcel to ourselves. Please note our advisors cannot be held responsible if you are not at the delivery address to accept goods when they are delivered.
We deliver your orders to your street address only. We do not deliver to post box addresses or BFPO addresses.
DELIVERY COSTS
Our UK delivery charges are based on the total value of your order.
Delivery option | Under £200 | Over £200 | Over £500 |
| Standard | £3.95 | Free | Free |
| Next Day | £5 | £5 | Free |
ALL OVERSEAS DELIVERIES
For items less than £1000 (excluding Ireland): £16 – £20
For items over £1000 (excluding Ireland): Free